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This powerful feature of the AI Studio takes a non-structured text such as an email, a chat message or a PDF document for example, analyses it using AI and then automatically detects and executes the according PIPEFORCE command including its parameters which must be executed in order to take action and fulfill the use request. Here are some examples where this feature could be helpful:

• Classify and auto-route customer emailsAutomatically forward emails to the responsible internal team
  Scan any email sent to a given inbox such as info@mycompany.tld for example, find out the intention of the sender, then forward the email to the internal team such as support, sales, … which can handle the request. The AI can find out whether it is a support request, an order request, a question regarding an invoice or any other types just by writing an advice without any programming. It can also automatically detect and extract all required data such as customerId, invoiceNumber and more from the email and pass it along with the internal email.

• Automatically start an internal workflow by email
  Scan any email sent to a given inbox such as invoice@mycompany.tld for example and if this email matches to an existing workflow, extract all variables required for this workflow from the email, start the workflow and pass these variables along with it. For example to start an accounts payable workflow based on an given payable invoice.

• Automatically call endpoints of other systems by email
  Scan any email sent to a given inbox such as info@mycompany.abc .tld for example and if this email is related to a service, offered by a third party system which provides an remote API, call this remote API (for example REST) and pass along parameters extracted from the email. For example create a new ticket on an external ticket system.